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Kxsh Design Terms & Conditions
Last updated: April 2025
By booking with Kxsh Design, you agree to the following terms and conditions governing all services:
Booking & Deposits
A 50% non-refundable deposit is required to secure your project. No work begins until confirmation and deposit are received. Final payment is due before delivery of files or website access. We accept bank transfers & Zelle payments.
Turnaround Time
Timeframes begin after full content is received and deposit is paid.
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Digital Designs: 5–7 business days
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Logo/Branding: 7–10 business days
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Website Design: 3–4 weeks
Revisions
Each service includes two rounds of revisions. Additional changes may incur a fee depending on complexity.
File Delivery
Final files are sent via email or download link once full payment is made. Editable source files are provided only for select packages or upon request
Ownership & Portfolio Use
You own final designs after full payment. Kxsh Design retains the right to showcase work in its portfolio unless otherwise agreed in writing.
Project Abandonment
If there is no communication for 14 days, your project will be marked inactive. After 30 days, it will be closed. A restart fee may apply
Additional Work or Edits
Requests outside of the agreed scope will be billed separately.
Kxsh Design Privacy Policy
Last updated: April 2025
At Kxsh Design, your privacy matters. This policy outlines how your information is collected, used, and protected.
What We Collect
When you book a service, we collect basic info including:
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Name
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Email address
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Phone number
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Project-related details (files, notes, content)
How We Use It
Your information is used for:
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Contact you regarding your project
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Deliver requested services
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Maintain internal records
We do not sell or share your information with third parties.
Data Security
All data is stored securely and only accessed for project-related purposes.
Ownership & Portfolio Use
Kxsh Design may use basic website analytics tools to track visits. This data is anonymous and used to improve site performance.
Project Abandonment
By submitting your information through the booking form, you consent to this privacy policy.
Kxsh Design Return & Refund Policy
Last updated: April 2025
Due to the custom nature of our services, refunds are limited
Deposits
All deposits are non-refundable. Once work has begun, the deposit is forfeited in the event of cancellation by the client.
Project Cancellation
If a client cancels a project after it starts, the deposit will not be refunded. If full payment was made in advance, only unused work may be considered for partial refund—subject to review.
Final Delivery
Refunds are not provided once final files or website access have been delivered.
Dissatisfaction
If you’re unsatisfied with the outcome, we encourage you to communicate early. Reasonable efforts will be made within the scope of your package to address your concerns
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