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Kxsh Design Terms & Conditions 

Last updated: April 2025

By booking with Kxsh Design, you agree to the following terms and conditions governing all services:

Booking & Deposits

A 50% non-refundable deposit is required to secure your project. No work begins until confirmation and deposit are received. Final payment is due before delivery of files or website access. We accept bank transfers & Zelle payments.

Turnaround Time

Timeframes begin after full content is received and deposit is paid.

  • Digital Designs: 5–7 business days

  • Logo/Branding: 7–10 business days

  • Website Design: 3–4 weeks

Revisions

Each service includes two rounds of revisions. Additional changes may incur a fee depending on complexity.

File Delivery

Final files are sent via email or download link once full payment is made. Editable source files are provided only for select packages or upon request

Ownership & Portfolio Use

You own final designs after full payment. Kxsh Design retains the right to showcase work in its portfolio unless otherwise agreed in writing.

Project Abandonment

If there is no communication for 14 days, your project will be marked inactive. After 30 days, it will be closed. A restart fee may apply

Additional Work or Edits

Requests outside of the agreed scope will be billed separately.

Kxsh Design Privacy Policy

Last updated: April 2025

At Kxsh Design, your privacy matters. This policy outlines how your information is collected, used, and protected.

What We Collect

When you book a service, we collect basic info including:

  • Name

  • Email address

  • Phone number

  • Project-related details (files, notes, content)

How We Use It

Your information is used for:

  • Contact you regarding your project​

  • Deliver requested services

  • Maintain internal records


We do not sell or share your information with third parties.

Data Security

All data is stored securely and only accessed for project-related purposes.

Ownership & Portfolio Use

Kxsh Design may use basic website analytics tools to track visits. This data is anonymous and used to improve site performance.

Project Abandonment

By submitting your information through the booking form, you consent to this privacy policy.

Kxsh Design Return & Refund Policy

Last updated: April 2025

Due to the custom nature of our services, refunds are limited

Deposits

All deposits are non-refundable. Once work has begun, the deposit is forfeited in the event of cancellation by the client.

Project Cancellation

If a client cancels a project after it starts, the deposit will not be refunded. If full payment was made in advance, only unused work may be considered for partial refund—subject to review.

Final Delivery

Refunds are not provided once final files or website access have been delivered.

Dissatisfaction

If you’re unsatisfied with the outcome, we encourage you to communicate early. Reasonable efforts will be made within the scope of your package to address your concerns

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